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Privacy Policy

Last updated: May 2026 | Compliant with EU GDPR

1. Introduction

At Prestige Routes ("we," "our," or "us"), we respect your privacy and are deeply committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (athenstaxivan.com) or book our transport services, in strict compliance with the General Data Protection Regulation (GDPR).

2. The Data We Collect About You

To provide our premium chauffeur and transfer services, we may collect and process the following types of personal data:

  • Identity Data: First name and last name.
  • Contact Data: Phone number (specifically for WhatsApp communication) and email address.
  • Travel Data: Flight numbers, pickup/drop-off locations, accommodation details, and travel dates/times.
  • Technical Data: IP address, browser type, and interaction data via essential and analytical cookies (only if you grant consent via our Cookie Banner).

3. How We Use Your Data & Legal Basis

We will only use your personal data when the law allows us to. Most commonly, we use your data under the following legal grounds:

  • Performance of a Contract: To provide upfront estimates, confirm your booking, meet you at the airport, and communicate with you regarding your scheduled transfer.
  • Legal Obligation: To comply with Greek tax and transportation laws (e.g., issuing official receipts).
  • Consent: For using non-essential cookies (such as Google Analytics) to improve our website experience. You have the right to withdraw this consent at any time.

4. Data Sharing & Third Parties

We never sell your personal data. We only share your data with trusted third parties strictly necessary for our operations, such as:

  • WhatsApp (Meta): Used as our primary communication channel to arrange your transfer.
  • Google Analytics: To analyze website traffic (only if you have accepted Analytics cookies).
  • Legal Authorities: If required by Greek law or transportation regulators.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, or accounting requirements. Communication history on WhatsApp regarding past transfers is periodically reviewed and securely deleted when no longer required for customer service.

6. Your GDPR Legal Rights

Under EU data protection laws, you have specific rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of incomplete or inaccurate data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when there is no good reason for us continuing to process it.
  • Right to Object & Restrict: Object to our processing or request a temporary halt.

To exercise any of these rights, please contact us directly via WhatsApp or email.

7. Cookie Policy & Consent Mode

Our website utilizes Google Consent Mode v2. Upon your first visit, a banner allowed you to customize your cookie preferences. Necessary cookies are always active to ensure the website functions securely. Analytical and Marketing cookies are strictly activated only if you explicitly clicked "Accept All" or opted-in via the "Save Selected" button. You can clear your browser cookies at any time to trigger the banner again and change your preferences.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Controllers (George & Tassos):

Email: [email protected]
Phone / WhatsApp: +30 697 232 2760 / +30 697 224 4270